Member Spotlight: Randall Clauson, Maintenance Warriors

More Than Just Cleaning: Maintaining Healthy Spaces

With 8 years of experience, Maintenance Warriors provides commercial cleaning services to a diverse range of businesses in Houston, its surrounding areas, and Galveston. From hotels and restaurants to dental offices and urgent care centers, they ensure clean, healthy, and safe environments for clients and employees alike.

A Veteran's Dedication to Cleanliness

Randall's inspiration for Maintenance Warriors stemmed from a deep-seated desire to improve the cleanliness and safety of commercial spaces. As a veteran-owned business, Maintenance Warriors brings military-grade dedication, discipline, and attention to detail to every job.

Setting Themselves Apart

What distinguishes Maintenance Warriors is their unwavering commitment to excellence, reliability, and personalized service. They go beyond basic cleaning to provide a comprehensive experience that prioritizes the health, safety, and well-being of their clients.

Benefits of Chamber Membership

Randall appreciates the sense of community and networking opportunities the Chamber provides. Connecting with like-minded business owners who share a commitment to excellence and local growth has been invaluable.

Community Engagement

Maintenance Warriors actively engages with the local community through partnerships and collaborations with:

• Small businesses
• Non-profits
• Community groups

They provide services and support for community events, fundraisers, and initiatives that enhance the quality of life for local residents.

Advice for New Business Owners

Randall encourages new business owners to actively network and build relationships within the Chamber. These connections are vital for growth and visibility within the community.

Keys to Success

Attention to detail is paramount to Maintenance Warriors' success. They clean with purpose and precision, ensuring spotless and fresh spaces. Their consistent delivery on promises and high standards have earned them the trust of their clients.

Overcoming Challenges

Competing with larger cleaning companies with greater resources and brand recognition has been a challenge. However, Maintenance Warriors differentiates itself by offering personalized service that larger companies often lack.

A Service of Pride

Randall takes particular pride in their regular office cleaning service. They understand that a clean and organized office is crucial for creating a healthy, productive environment for employees and making a positive impression on clients and visitors.

Staying Ahead of the Competition

Maintenance Warriors stays ahead in a competitive market by continuously adding value, adapting to client needs, and maintaining the highest service standards.

Excellent Customer Service

For Randall, excellent customer service means building trust, understanding clients' unique needs, and delivering exceptional results with reliability and care. It's about creating lasting relationships, not just providing a service.

A Memorable Customer Interaction

A memorable interaction involved a hotel client struggling with inconsistent cleaning services from other providers. Maintenance Warriors stepped in and provided reliable, high-quality cleaning, ultimately helping the hotel improve guest satisfaction and regain business.

Rewards of Running a Business

The most rewarding aspect for Randall is knowing that his work directly contributes to the success and well-being of his clients.

Personal Transformation

Running Maintenance Warriors has transformed Randall's life by making him more relationship-focused. Building strong, trust-based relationships with clients and employees has become a key aspect of his business philosophy.

Best Advice Received

The best advice Randall received was to "focus on building relationships, not just transactions." This emphasis on nurturing long-term connections has been crucial to his success.