Member Spotlight: Shane McClelland
What sets your business apart from others in your industry?
At the Law Office of Shane McClelland, we believe in approaching personal injury law with empathy and compassion. We understand that our clients are going through immense physical, emotional, and financial hardship. Our client-centered approach prioritizes personalized attention, clear communication, and fierce advocacy to ensure each client feels heard, supported, and empowered throughout their case. We strive to maximize compensation for every client, covering medical expenses, lost wages, and pain and suffering.
In what ways do you engage with the local community?
We are committed to serving the Katy community. This includes:
Volunteering and sponsoring local organizations: YoungLife, the James E. Taylor Mustang Theatre, Breakthrough T1D, and the Susan G. Komen Foundation.
Providing legal education: Writing community-focused articles on safety topics and creating educational content about personal injury issues and legal updates.
What do you believe has been the key to your business's success so far?
Our success stems from our genuine dedication to our clients' well-being. This approach has fostered a loyal client base who trust us and refer their friends and family.
Can you tell us about a product or service you're particularly proud of?
Our core service is providing comprehensive legal representation with a focus on:
Tailored legal strategies: Developing customized plans for each client's unique circumstances.
Open communication: Prioritizing accessibility and providing regular case updates in clear, understandable language.
Maximum compensation: Tirelessly advocating for the financial recovery our clients deserve.
Community involvement: Actively contributing to the well-being of our local community.
What does excellent customer service mean to you?
Excellent customer service is synonymous with our client-centered approach. It's about providing personalized attention, clear communication, and unwavering support to every client, ensuring they feel valued and empowered throughout their legal journey.
What’s the most rewarding part of running your business?
The most rewarding aspect is empowering members of the Katy community to rebuild their lives after suffering a personal injury. Helping families navigate challenging times and securing the compensation they need to move forward is incredibly fulfilling.
How has your business changed your life personally?
Running this firm has:
Deepened my sense of purpose by allowing me to help others in need.
Increased my empathy and compassion for people facing difficult situations.
Enhanced my resilience and problem-solving skills.
Strengthened my connection to the community.
What’s the best piece of advice you’ve ever received as a business owner?
"Always put your clients' interests before your own." This principle guides our practice and reminds us that our role is to serve and advocate for our clients' best interests.