Member Spotlight: Sheri Gillespie, Frost Bank
About Frost Bank:
Frost Bank, a Texas institution since 1868, has a rich history of serving its communities. Founded by T.C. Frost, the bank has weathered numerous economic storms, including the Great Depression, the Texas banking crisis of the 1980s, and the 2007-08 financial crisis, while maintaining its commitment to top-quality customer service and safe, sound assets. Frost stands out as a pillar of stability and trust in the Texas banking landscape.
What Sets Frost Apart:
Frost Bank distinguishes itself through its comprehensive suite of financial services, including banking, insurance, and investment options. While other banks are consolidating, Frost is actively expanding its reach by opening new branches throughout Texas, bringing its customer-centric approach to new markets.
Benefits of Chamber Membership:
Frost Bank recognizes the value of Chamber of Commerce membership and actively participates in chambers across its Texas service areas. The bank emphasizes building long-term relationships, and chamber membership facilitates valuable connections with businesses and community leaders.
Community Engagement:
Frost Bank demonstrates a deep commitment to the communities it serves through significant financial contributions to local non-profit organizations. The bank donates millions of dollars annually to support a wide range of causes, from education and healthcare to social services and the arts. Furthermore, Frost bankers dedicate countless volunteer hours to local boards and community projects.
Key to Success:
Frost Bank attributes its enduring success to its core values of integrity, caring, and excellence, which are deeply ingrained in its company philosophy. These values, coupled with a mission focused on long-term relationships, top-quality service, and ethical standards, have guided the bank for over 150 years.
A Service of Pride:
Frost Bank is particularly proud of its Progress Mortgage and Progress Home Equity Loan programs. These programs are designed to make homeownership more accessible to Texans with low to moderate incomes, offering attractive features such as low or no down payment options and assistance with closing costs.
Excellent Customer Service:
Frost Bank is renowned for its world-class customer service, consistently earning recognition for its dedication to exceeding customer expectations. The bank has received the J.D. Power award for Texas consumer banking customer service for 15 consecutive years and has been recognized with numerous Greenwich Excellence awards for its outstanding service to small and medium-sized businesses.
Contact Sheri Gillespie at Frost Bank:
Email: sheri.gillespie@frostbank.com
Phone: 713-388-7288
This Member Spotlight showcases Frost Bank's unwavering commitment to its customers, its communities, and its core values. With a rich history and a dedication to excellence, Frost Bank continues to be a leader in the Texas banking industry.